Medication Synchronization

Medication synchronization (or the appointment based model, ABM) is a pharmacist-provided service that aligns patient medication refills to the same day each month. This process offers patients convenience, often results in better medication adherence, and provides pharmacies with operational efficiencies. The patients’ refill date can be accompanied with a scheduled appointment with his or her pharmacist, during which the pharmacist can provide other medication-related or preventative services.

  • Appointment Based Model (Med Sync) Implementation Guide – This guide includes customizable resources that will help pharmacists and community pharmacy administration navigate through the process of integrating the ABM into pharmacy workflow and business models.
  • NABP Med Sync Language for the Model Act – Based on input from the NABP Medication Synchronization Task Force meeting in late 2014, NABP will be amending their Model Practice Act.  Among a number of changes, there is new language designed to remove the administrative burden of pharmacists needing to call a physician during the medication synchronization process.  This language is supportive of and complementary to the medication synchronization legislative efforts occurring in many states. NABP sent this memo related to the model language to the boards of pharmacy.
  • Daily Cost-Sharing Requirement in Part D – The 2013 Call Letter requires daily cost-sharing for member copays to make the medication synchronization process easier. See below for the exact language or access the full Call Letter.
  • Practice Guidance for Expanding Pharmacy-Based Tobacco Cessation Services Within the Appointment-Based Model – This practice resource, developed by APhA, outlines opportunities for pharmacists to leverage the appointment based model to provide and expand tobacco cessation services in community pharmacies.

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